The services which were provided by you were excellent. The expert who responded to my emergency, whose name is Wallace, went above and beyond his job description. First of all, Wallace took excellent care of my situation after hours to accommodate my work schedule, he insisted on doing a thorough job instead of taking short cuts which forced him to have to come back the following day so that he could access a locked bedroom. Wallace is very knowledgeable, has excellent human relations skills, has a heart for people and is committed to his job. Wallace educated me throughout the entire process and always clearly discussed every aspect of the job at hand, including but not limited to, payment arrangements, if needed. I called Wallace on yesterday regarding access to a child proof face plate, Wallace promptly returned the call, arrived here early this morning, resolved and explained the issue in less than 5 minutes. I’m a happy camper and a satisfied customer. I highly recommend Express Electrical Service. They are the best.