The Call center staff named Tempest was delightful n apologized for delay in initial planned visit. On day 2 the electrician named Ken arrived promptly at appt time. He was courteous well mannered n efficiently described 2-3 options for the job. He fixed all the outside light boxes with the correct safety plugs. He explained each segment of the repair. At the end of the visit he cleaned up all debris n assured me everything was working efficiently. Plus I received a SENIOR DISCOUNT. I’d call Express Home Service again. Happy Holidays and now I have Xmas lights for my family.