They were friendly and more than accommodating! We got a confirmation within min of when our technician was to arrive. They sent a text with his name, picture and bio which made me feel really comfortable knowing who was coming. Rob arrived and was so pleasant and professional. He informed me of our issue and was thorough in confirming what was wrong. Two electricians came before him gave us more more expensive non necessary “fixes” to the issue. We would hire them again any day!